Privacy Policy

Last Updated: November 5, 2025

At FormosaFinCoach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you interact with our website or enroll in our courses, we may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Communications and correspondence with us
• Course enrollment and progress information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system
• Technical data collected by Cloudflare for security and performance purposes

This information is collected through cookies and similar technologies. Cloudflare may also collect and process certain technical information to provide security, performance optimization, and DDoS protection services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our courses and services
• Processing your enrollment and managing your account
• Communicating with you about courses, updates, and customer service
• Improving our website and course offerings
• Analyzing usage patterns and trends
• Detecting and preventing fraud or security issues
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (such as payment processors, email service providers, and hosting services).
• Cloudflare: We use Cloudflare for content delivery, DDoS protection, and website security. Cloudflare may process certain technical data (such as IP addresses) to provide these services. Cloudflare acts as a data processor on our behalf and is committed to protecting your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings or by contacting us.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
• Data Portability: You may request a copy of your personal information in a portable format.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure proper functionality and enhance your experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

Technical Cookies (Essential)

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They include:

• Cookie Consent Cookie (cookieConsent): Stores your consent to our use of cookies. This cookie expires after 365 days.
• Session Cookies: Temporary cookies that help maintain your session and preferences during your visit.

Cloudflare Cookies

We use Cloudflare services to protect our website and improve performance. Cloudflare may set the following cookies:

• __cfduid: Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
• __cf_bm: Used to distinguish between humans and bots for security purposes.
• cf_clearance: Used to store the proof that a challenge has been passed, to avoid repeated challenges.

These Cloudflare cookies are essential for security and DDoS protection. You can learn more about Cloudflare's cookie policy at https://www.cloudflare.com/cookie-policy/.

Managing Cookies

You can control and manage cookies in various ways:

• Browser Settings: Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience on our website.
• Essential Cookies: Please note that technical and security cookies (including Cloudflare cookies) are necessary for the website to function properly and cannot be disabled through our cookie banner.

Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for the specified duration (typically 365 days or less)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to Taiwan and other countries where we operate.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FormosaFinCoach
Email: info@FormosaFinCoach.com
Phone: +886930678433
Address: No. 496, Section 1, Ximen Rd, West Central District, Tainan City